SERIOUS ATTORNEYS FOR SERIOUS INJURIES
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A UPS truck collision on a Keller road can turn your life upside down in seconds. Whether it happened on Keller Parkway, near the Keller Town Center, or along Highway 377 heading toward Denton, the injuries can be severe and the legal process can feel overwhelming. At Chandler Ross Injury Attorneys, we represent injury victims in Keller, Denton, and throughout North Texas. If a UPS truck hit you or someone you love, you deserve to know your rights, and you deserve attorneys who will fight for every dollar you are owed.
Table of Contents
- Why UPS Truck Accidents Are More Serious Than Ordinary Car Crashes
- Federal Rules That Govern UPS Drivers and What Happens When They Are Broken
- Who Can Be Held Liable After a Keller UPS Truck Accident
- What Damages You Can Recover After a Keller UPS Truck Accident
- The Texas Deadline to File a UPS Truck Accident Lawsuit
- How Chandler Ross Injury Attorneys Builds Your UPS Truck Accident Case
- FAQs About Keller UPS Truck Accident Lawyers
Why UPS Truck Accidents Are More Serious Than Ordinary Car Crashes
UPS delivery trucks are commercial motor vehicles, and that distinction matters enormously when it comes to the law. These vehicles can weigh tens of thousands of pounds, and when they collide with a passenger car, the results are often catastrophic. Broken bones, traumatic brain injuries, spinal cord damage, and even wrongful death are common outcomes in these crashes.
UPS trucks operate on tight delivery schedules, especially in growing suburban corridors like Keller, where new neighborhoods and commercial zones create constant stop-and-go traffic. Drivers are under pressure to complete dozens of stops per shift. That pressure leads to rushed driving, distracted behavior, and fatigue, all of which are recognized causes of serious collisions.
Unlike a crash with another private driver, a UPS accident involves a major corporation with its own legal team and insurance adjusters. Those adjusters begin working the moment a crash is reported. Their goal is to minimize what the company pays out, not to make sure you are fully compensated. That is why having experienced personal injury lawyers in your corner from the start is so important.
UPS trucks also operate under federal regulations that do not apply to ordinary drivers. Understanding those rules, and proving when they were violated, is a core part of building a strong claim. The strength of your case often depends on how quickly key evidence is preserved and how thoroughly liability is investigated.
Federal Rules That Govern UPS Drivers and What Happens When They Are Broken
UPS, as a commercial motor carrier, is regulated by the Federal Motor Carrier Safety Administration, commonly known as the FMCSA. The FMCSA sets binding safety standards that apply to UPS drivers and the company itself under Title 49 of the Code of Federal Regulations (49 CFR Parts 300-399).
One of the most important rules covers hours of service. Under FMCSA hours of service regulations, truck drivers may not drive for more than 11 hours after taking 10 consecutive hours off duty. Drivers also may not exceed 60 hours of driving in a 7-day workweek, or 70 hours in an 8-day workweek, before taking a mandatory 34 hours off duty. When UPS drivers push past these limits to meet delivery quotas, fatigue becomes a serious danger.
The FMCSA also requires all commercial carriers to use Electronic Logging Devices, or ELDs, to track driving hours automatically. ELD data is powerful evidence in truck accident cases because it can show exactly how many hours a driver was behind the wheel before the crash, whether rest breaks were taken, and whether hours-of-service rules were violated.
The FMCSA requires all drivers to undergo periodic drug and alcohol testing, which employers must implement. If UPS failed to conduct proper testing or allowed a driver with a known substance problem to stay on the road, that failure can support a negligent hiring or negligent retention claim against the company.
Violations of FMCSA rules do not just show carelessness. They show that UPS or its driver broke a specific federal safety standard designed to protect people like you. That is a powerful foundation for a personal injury claim.
Who Can Be Held Liable After a Keller UPS Truck Accident
Liability in a UPS truck accident is rarely limited to just the driver. Multiple parties can share legal responsibility, and identifying all of them is essential to recovering full compensation.
UPS itself is often the primary defendant. Under the legal doctrine of respondeat superior, an employer is liable for the negligent acts of its employees committed within the scope of employment. A UPS driver making deliveries is clearly acting within the scope of employment. This means UPS, as the corporate entity, can be held directly responsible for a driver’s negligence.
Beyond direct liability, UPS can also face claims for negligent hiring, negligent training, and negligent supervision. If the company put a driver on the road without proper vetting, failed to train the driver adequately, or ignored known safety violations, those failures create independent grounds for liability.
In some cases, a third party may share fault. For example, if a defective part on the UPS truck, such as a faulty brake system, contributed to the crash, the manufacturer of that part could be liable. Under Texas Civil Practice and Remedies Code Section 82.003, a seller or manufacturer of a defective product can be held responsible when a product defect causes harm, particularly when the seller had actual knowledge of the defect at the time of sale.
Texas also uses a proportionate responsibility system. Under the modified comparative fault rule codified in the Texas Civil Practice and Remedies Code, you can still recover damages as long as you are not more than 50 percent at fault for the accident. Your recovery is reduced by your percentage of fault. This means even if you were partially responsible, you may still have a valid claim worth pursuing.
What Damages You Can Recover After a Keller UPS Truck Accident
Texas law allows injury victims to seek compensation for both economic and non-economic losses after a commercial truck accident. Understanding what you can recover helps you see the full value of your claim.
Economic damages are the measurable financial losses you suffered. These include past and future medical bills, lost wages, reduced earning capacity, physical therapy costs, and property damage to your vehicle. If your injuries are severe, such as a spinal cord injury or traumatic brain injury, the future medical costs alone can reach into the hundreds of thousands of dollars.
Non-economic damages cover the human losses that do not come with a receipt. Pain and suffering, emotional distress, loss of enjoyment of life, and the impact on your personal relationships are all compensable under Texas law. These damages are real, and juries in Tarrant County and Denton County courts take them seriously.
In cases where UPS or its driver acted with gross negligence or malice, Texas law also allows for exemplary damages, sometimes called punitive damages. Under Texas Civil Practice and Remedies Code Section 41.008, exemplary damages are capped at the greater of $200,000 or two times the economic damages plus non-economic damages up to $750,000. These damages are designed to punish extreme misconduct and deter future violations.
Do not let an insurance adjuster tell you your claim is only worth a fraction of its true value. A thorough investigation, combined with strong medical evidence and expert testimony, can reveal the full scope of what you deserve.
The Texas Deadline to File a UPS Truck Accident Lawsuit
Time is one of the most critical factors in a UPS truck accident case. Under Texas Civil Practice and Remedies Code Section 16.003, a person must bring suit for personal injury not later than two years after the day the cause of action accrues. Miss that deadline, and your right to compensation is almost certainly gone forever.
The clock starts ticking the moment the injury occurs, or the date you discovered the injury if it was not immediately apparent. Courts enforce this deadline strictly, and exceptions are rare.
Two years may sound like a long time, but commercial truck accident cases require extensive investigation. Attorneys need to preserve ELD data, black box records, driver qualification files, maintenance logs, and surveillance footage before that evidence is lost or destroyed. UPS has a legal team working immediately after a crash. You need someone working for you just as fast.
There are limited exceptions to the two-year rule. If the injured person is a minor, the two-year statute of limitations clock does not begin until their 18th birthday, effectively giving them until their 20th birthday to file a personal injury lawsuit. In wrongful death cases, the statute of limitations is also two years, but the period begins on the date of death, not the date of the initial accident.
Do not wait to contact Chandler Ross Injury Attorneys. Call us at (940) 800-2500 for a free consultation. We serve clients in Keller, Denton, and throughout the surrounding North Texas area, and we are ready to get to work on your case right away.
How Chandler Ross Injury Attorneys Builds Your UPS Truck Accident Case
Building a winning UPS truck accident case takes more than filing paperwork. It takes a thorough investigation, a command of federal trucking regulations, and the ability to go up against a well-funded corporate defendant.
From the moment you hire Chandler Ross Injury Attorneys, we move quickly to preserve evidence. We send preservation letters to UPS demanding that the company retain ELD data, driver logs, dispatch records, and vehicle maintenance files. We obtain the police report from the Keller Police Department or the Tarrant County Sheriff’s Office, and we gather any available surveillance footage from nearby businesses or traffic cameras along routes like Rufe Snow Drive or Bear Creek Parkway.
We work with qualified accident reconstruction experts and medical professionals to establish both how the crash happened and the full extent of your injuries. Under the federal standard established in Daubert v. Merrell Dow Pharmaceuticals, 509 U.S. 579 (1993), expert witness testimony in federal court must be based on sufficient facts, reliable methodology, and a proper application of that methodology to the facts of the case. We retain experts who meet that standard and who can explain complex technical evidence to a judge or jury in plain terms.
We also investigate UPS’s safety record through the FMCSA’s Safety Measurement System, a publicly accessible database that tracks carrier violations, inspection results, and crash history. The FMCSA’s Safety Measurement System is being overhauled in 2026, which will affect how carrier safety records are scored and publicly displayed. Attorneys can use SMS data to show a trucking company’s history of safety violations, strengthening negligent entrustment and negligent hiring claims.
We handle all communications with UPS’s insurance carrier so you can focus on recovering. And we do not get paid unless we recover compensation for you. There is no upfront cost and no risk to you for calling us. Reach out to Chandler Ross Injury Attorneys today at (940) 800-2500.
FAQs About Keller UPS Truck Accident Lawyers
How is a UPS truck accident claim different from a regular car accident claim?
A UPS truck accident claim involves a commercial motor carrier regulated by the FMCSA under federal law, not just state traffic rules. UPS carries commercial liability insurance with much higher policy limits than a private driver. The company also has its own legal and claims team that responds immediately after a crash. These cases typically involve multiple potential defendants, including UPS as the employer, and require investigation into federal safety violations, driver qualification records, and vehicle maintenance history. The legal process is more complex, and the stakes are higher, which is why having an attorney who handles commercial truck cases matters.
What should I do immediately after a UPS truck accident in Keller?
Call 911 and get medical attention right away, even if you feel fine. Adrenaline can mask serious injuries, and some conditions like traumatic brain injuries or internal bleeding may not show symptoms immediately. Stay at the scene and document everything you safely can, including photos of the vehicles, the road, any skid marks, and the UPS truck’s license plate and DOT number. Get contact information from witnesses. Do not give a recorded statement to UPS or its insurance company before speaking with an attorney. Contact Chandler Ross Injury Attorneys at (940) 800-2500 as soon as possible so we can begin preserving evidence.
Can I still recover compensation if I was partly at fault for the UPS truck accident?
Yes, in many cases. Texas follows a modified comparative fault rule. Under the Texas Civil Practice and Remedies Code, you can recover damages as long as your percentage of fault does not exceed 50 percent. Your total compensation is reduced by your share of responsibility. For example, if a jury finds you were 20 percent at fault and your total damages are $500,000, you would recover $400,000. An attorney can help you challenge any attempt by UPS’s insurer to inflate your percentage of fault in order to reduce the company’s payout.
How long does a UPS truck accident case take to resolve in Texas?
The timeline varies based on the severity of your injuries, the complexity of the liability issues, and whether UPS disputes responsibility. Some cases settle within several months after a thorough demand and negotiation process. Cases involving catastrophic injuries, disputed liability, or multiple defendants may take one to two years or longer, especially if they go to trial in Tarrant County or Denton County court. Reaching maximum medical improvement before settling is important because it ensures your settlement accounts for all future medical needs. Chandler Ross Injury Attorneys will keep you informed at every stage and work efficiently to resolve your case for the best possible outcome.
Does Chandler Ross Injury Attorneys handle UPS truck accident cases on a contingency fee basis?
Yes. Chandler Ross Injury Attorneys handles personal injury cases, including UPS truck accident claims, on a contingency fee basis. That means you pay no attorney fees unless we recover compensation for you. There are no upfront costs and no out-of-pocket expenses for legal representation. You can call us at (940) 800-2500 to schedule a free consultation and discuss the facts of your case with no obligation. Our attorneys are licensed to practice in Texas and serve clients in Keller, Denton, and the surrounding North Texas communities.
