Keller Uber Accident Attorney

SERIOUS ATTORNEYS FOR SERIOUS INJURIES

Getting into an Uber in Keller should be the safest part of your day. But accidents happen, and when they do inside a rideshare vehicle, the legal questions that follow are far more complicated than a standard car crash. Who pays? Is Uber responsible? What coverage applies? These are questions that injured riders, pedestrians, and other drivers face every day across Tarrant County and the surrounding Denton area. Chandler Ross Injury Attorneys represents people hurt in Uber accidents throughout the Keller and greater Denton, Texas area. If you were injured in a rideshare crash, call us at (940) 800-2500 for a free consultation.

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How Texas Law Classifies Uber and What That Means for Your Claim

Uber is not just an app. Under Texas law, it is a Transportation Network Company, or TNC. Under Texas Transportation Code Section 2402.001, a TNC is defined as “a corporation, partnership, sole proprietorship, or other entity that, for compensation, enables a passenger to prearrange with a driver, exclusively through the entity’s digital network, a digitally prearranged ride.” That legal definition matters because it determines the rules Uber must follow and the insurance coverage that applies when something goes wrong.

According to Texas Occupations Code, Chapter 2402, TNC drivers and their vehicles must meet specific standards regarding licensing, insurance, and safety. The Texas Department of Licensing and Regulation, known as TDLR, is the state agency that oversees TNC compliance. The TDLR is the state agency charged with implementing the state TNC regulations. This means Uber operates under a state permit, and violations of those regulations can directly affect your ability to recover compensation after a crash.

One of the most important legal distinctions in a Keller Uber accident case is the driver’s employment status. Under Texas Occupations Code Section 2402.114, a TNC driver is considered an independent contractor if the company does not prescribe the hours the driver is required to be logged into the digital network or impose restrictions on the driver’s ability to use other TNCs’ digital networks. Because Uber drivers are classified as independent contractors rather than employees, Uber typically argues it is not directly liable for a driver’s negligence. That argument does not end your claim, but it does shape how the case is built and which insurance policies apply.

Understanding these classifications early is critical. The Keller area sits near major routes like US-377 and TX-170, and rideshare activity is heavy around Keller Town Center and near Alliance Town Center to the north. Accidents in these corridors happen frequently, and knowing the legal framework before you speak with an insurance adjuster protects your rights from the start. The personal injury lawyers at Chandler Ross Injury Attorneys know exactly how to handle these TNC-specific claims under Texas law.

Uber’s Insurance Coverage Periods and Which One Applies to Your Accident

The amount of insurance coverage available after an Uber accident depends entirely on what the driver was doing at the moment of the crash. Texas law and Uber’s own policies divide rideshare activity into distinct coverage periods, and the difference between those periods can mean hundreds of thousands of dollars in available compensation.

When the Uber app is completely off, the driver’s personal auto insurance applies exclusively. If an Uber driver is not transporting a passenger and is not logged into the app, the driver’s personal insurance coverage applies to any accidents they cause, and Uber bears no liability for a driver who is not logged into its digital network.

Once the driver logs into the app and waits for a ride request, coverage changes. Texas law requires minimum coverage of $50,000 per person and $100,000 per accident for bodily injury, and $25,000 for property damage during this period. Rideshare companies provide contingent coverage if your personal insurer denies the claim.

The coverage jumps dramatically once a driver accepts a trip or has a passenger in the vehicle. Uber and Lyft provide $1 million in liability coverage for accidents occurring during an active trip, protecting passengers and third parties. Uber and Lyft also provide $1 million of uninsured or underinsured motorist coverage per accident.

Why does this matter in a practical sense? Imagine you are a passenger picked up near Keller’s Bear Creek Parkway and the driver runs a red light on Keller Parkway, causing a serious crash. Because you were an active passenger, the full $1 million policy applies. But if a driver waiting for a ride request rear-ends your car near the Keller Pointe recreation center, only the lower-tier coverage is in play. Identifying the correct period requires reviewing Uber’s digital records, which is exactly the kind of evidence Chandler Ross Injury Attorneys pursues on your behalf.

Who Can Be Held Liable in a Keller Uber Accident

Liability in a Keller Uber accident rarely falls on just one party. Multiple defendants can share responsibility, and Texas law allows you to pursue all of them in a single claim. Identifying every liable party is one of the most important steps in maximizing your recovery.

The Uber driver is the most obvious starting point. If the driver was distracted, speeding, fatigued, or impaired, they can be held personally liable for your injuries. Texas negligence law requires you to prove the driver owed you a duty of care, breached that duty, and that the breach caused your damages. Drivers on busy Keller roads like South Main Street or Rufe Snow Drive face constant traffic demands, and distracted driving behind the wheel of an Uber is a serious and recurring problem.

Uber itself can face liability in certain circumstances. While the independent contractor classification limits direct employer liability, Uber can still be responsible if it failed to properly screen a driver. Texas law requires TNCs to perform criminal history and driving record checks on all applicants, and serious convictions such as DUI, assault, or sexual offenses generally disqualify applicants. If Uber approved a driver with a disqualifying history, that failure can form the basis of a negligent hiring or negligent retention claim.

Third-party drivers are another common source of liability. If another motorist caused the crash by running a stop sign, changing lanes unsafely, or driving drunk, that driver and their insurance carrier can be pursued directly. In crashes involving catastrophic injuries such as traumatic brain injuries or spinal cord damage, the $1 million Uber policy may not fully cover your losses, making the third-party driver’s coverage essential to your recovery.

Texas follows a modified comparative fault rule under the Texas Civil Practice and Remedies Code. Under the 51% rule codified in the Texas Civil Practice and Remedies Code, you can recover damages only if you are less than 51% responsible for your injury, and your compensation is reduced by your percentage of fault. Insurance companies routinely try to shift blame onto injured victims to reduce or deny claims. Having an attorney who understands this rule and fights back against those tactics makes a real difference in your outcome.

Steps to Take After an Uber Accident in Keller, Texas

What you do in the hours and days after a Keller Uber accident directly affects the strength of your claim. Evidence disappears quickly, and insurance companies move fast to protect their own interests. Taking the right steps from the start puts you in a stronger position.

Call 911 immediately. A police report is one of the most important pieces of evidence in any vehicle accident case. Under Texas Transportation Code Section 550.065, you have the right to request a copy of the official crash report, known as the CR-3 form, which documents the responding officer’s findings, driver information, and preliminary fault assessment. You can obtain this report through TxDOT upon written request and payment of the required fee.

Take photos of everything you can. Photograph the vehicles, road conditions, traffic signals, skid marks, and any visible injuries. If the crash happened near a recognizable Keller landmark, like the intersection near Keller High School or along the Bear Creek trail corridor, note the exact location. Witnesses in parking lots or nearby businesses can provide valuable testimony, so gather contact information while you can.

Screenshot your Uber app. The app records the trip details, driver information, and timestamps that confirm which coverage period was active at the time of the crash. Do not delete the app or allow the trip data to be overwritten.

Seek medical attention right away, even if you feel fine. Injuries like soft tissue damage, concussions, and internal bleeding often do not produce immediate symptoms. A medical evaluation creates a documented record linking your injuries to the accident, which is essential when dealing with Uber’s insurance carrier.

Do not give a recorded statement to any insurance adjuster before speaking with an attorney. Adjusters are trained to ask questions that minimize your claim. Chandler Ross Injury Attorneys handles all communications with insurers so you can focus on recovering. Call us at (940) 800-2500 as soon as possible after your crash.

Texas Deadlines and Damages in Keller Uber Accident Claims

Texas law sets a firm deadline for filing a personal injury lawsuit after an Uber accident. Texas law establishes a two-year statute of limitations for most personal injury claims under Texas Civil Practice and Remedies Code Section 16.003, meaning you have two years from the date of your injury to file a lawsuit in court. Miss that deadline and your claim is almost certainly gone forever, regardless of how strong your evidence is.

The same two-year rule applies to wrongful death claims, with one key difference. If a person dies because of injuries caused by another party’s negligence, their family members can file a wrongful death lawsuit, and in Texas the statute of limitations for a wrongful death claim is two years, but this period begins on the date of death, not the date of the initial accident. Under Texas Civil Practice and Remedies Code Section 71.002, liability for wrongful death can extend to any person whose wrongful act, neglect, or carelessness caused the fatal injury, which includes TNC drivers and potentially the TNC itself.

Two years sounds like enough time, but it passes fast. Evidence gets lost. Witnesses move away. Uber’s digital records are only preserved for a limited period. TNCs are required to keep all individual ride records for five years and driver records for at least five years after the date the driver ceases to be authorized as a driver for the TNC. Requesting those records promptly through the legal process is something an attorney must do early in the case.

The damages available in a Keller Uber accident claim can include medical expenses, both past and future, lost wages, loss of earning capacity, pain and suffering, and property damage. In cases involving especially reckless conduct, Texas law also allows for exemplary damages. Your total recovery depends on the facts of your case, the severity of your injuries, and how effectively your claim is presented. Past results in other cases do not guarantee the same outcome in yours, as every case turns on its own facts and applicable law.

Chandler Ross Injury Attorneys serves clients in Keller, Denton, and the surrounding areas of Tarrant and Denton Counties. If you or a family member was hurt in an Uber accident, do not wait. Call (940) 800-2500 today to speak with our team about your options.

FAQs About Keller Uber Accident Attorney

Can I sue Uber directly if their driver caused my accident in Keller?

You can pursue a claim against Uber’s insurance policy, and in some cases against Uber directly. Because Uber classifies its drivers as independent contractors under Texas Occupations Code Section 2402.114, direct employer liability is limited. However, if Uber failed to properly screen the driver or if the driver was on an active trip, Uber’s $1 million liability policy is available to compensate you. An attorney can evaluate all potential defendants in your specific case.

What if the Uber driver was not at fault and another driver caused the crash?

If a third-party driver caused the accident, you can file a claim against that driver’s personal auto insurance. If that driver was uninsured or underinsured, Uber’s uninsured and underinsured motorist coverage of up to $1 million per accident may apply while you were a passenger on an active trip. Texas law requires that claim to go through a specific process, and having an attorney handle it ensures you do not miss any coverage that is available to you.

How long do I have to file a claim after an Uber accident in Texas?

Under Texas Civil Practice and Remedies Code Section 16.003, you have two years from the date of the accident to file a personal injury lawsuit. If a loved one died in the crash, the two-year clock starts from the date of death under the wrongful death statute. Missing this deadline almost always results in losing your right to compensation entirely, so contacting an attorney as soon as possible after the accident is strongly advised.

Does it matter if I was a passenger, a pedestrian, or a driver in another car?

Your status at the time of the accident affects which insurance policies apply, but it does not eliminate your right to recover compensation. Passengers on active trips have access to Uber’s full $1 million coverage. Pedestrians and other drivers injured by an Uber vehicle can pursue claims against the driver’s insurance and, depending on the coverage period, Uber’s policy as well. Texas negligence law protects all injured parties, not just passengers.

What evidence is most important in a Keller Uber accident case?

The most critical evidence includes the official TxDOT crash report (CR-3 form), your Uber app trip records showing the driver’s status and coverage period, photos from the scene, medical records documenting your injuries, and any available surveillance footage from nearby businesses or traffic cameras along Keller roads. Texas law under Transportation Code Section 550.065 gives you the right to request the official crash report. An attorney can also send preservation letters to Uber to prevent digital records from being deleted before the case is resolved.

Content prepared by Chandler Ross Injury Attorneys, principal office located in Denton, Texas. This page is attorney advertising. Past results do not guarantee a similar outcome in any future case, as results depend on the unique facts and law applicable to each matter.

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Robbin Shull
25 days ago
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It took sometime but I am well satisfied with the service that I got from being involved in a car accident. Arecka Harris my case manager went out of her way to make sure that I got the necessary medical attention and follow up with Physical Theraphy during recovery. She kept me informed of how the case was progressing and made sure I understood what was taking place. I got what I expected in a settlement from the claim and I am well satisfied with Chandler Ross Injury Attorneys. Just remember call someone to help you when you are not sure of what to do after an injury. Thank you for all you have done.
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Robert Berg
34 days ago
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My experience with Chandler Ross was great. Dealing with the other driver’s insurance after my car accident was becoming a headache and hiring them to handle the communications was the best decision I made. They made the entire process seamless and ended up delivering a great result. Arecka, the legal assistant who worked on my case, was absolutely incredible to work with from start to finish. I highly recommend working with Chandler Ross, don’t try to deal with the insurance on your own!
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Jessica Nesmith
43 days ago
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I cannot say enough positive things about my experience with Chandler Ross Injury Attorney Law Firm, especially Arecka Harris, Legal Assistant. She has been extremely punctual and responsive to every correspondence and has consistently treated my case with the utmost professionalism, respect, and genuine concern. Arecka goes above and beyond to listen to my concerns and make sure they are communicated to the attorneys. She is an excellent legal assistant who keeps communication clear, timely, and organized while making you feel heard and supported throughout the process. This has been the BEST representation I have ever experienced from a law firm, and I am truly grateful for Arecka’s dedication and exceptional customer service. She is absolutely an asset to the firm! My lawyer fought me to get what was deserved! CHANDLER ROSS, INJURY ATTORNEYS and Legal assistance, are top TIER quality.
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Elena Serrano
46 days ago
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The whole staff is so amazing and welcoming. Erin really explained how the whole process worked and made it very easy for me to see the doctors I needed to see and get the treatment I needed. She kept in touch with me every week to see how I was doing and at the end of the case I walked away with a very good settlement. I felt very at ease and peace knowing they were handling my case great and i’m very thankful to all the staff.
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Chasey Malone
53 days ago
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Erin was amazing. I had no idea what I was doing and they made the entire process simple and stress free. I cannot thank them enough for what they’ve done for me
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Kristin Porter
55 days ago
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After my car accident, we called Chandler Ross and from the very first phone call we knew we had called the right people. They were sensitive, caring, and truly helped guide us in all of our decisions. We couldn't have asked for a better experience, and we were very happy with the outcome of our case. My husband and I would recommend Chandler Ross to anyone experiencing an injury due to a car accident. They were wonderful!
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Payton DePalma
61 days ago
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Erin was an awesome case manager! Made the best of a tough series of events.
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Brittany & Chris Beeson
64 days ago
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Professional and easy to work with! Thankful for all of their help and advice!
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Terrence Oflaherty
81 days ago
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I was in a car accident July 2025 and had a neck injury that required me to take time off of work. I reached out to Chandler & Ross three days after the accident and after reviewing all the info they took my case. They handled everything for me and got the PT appointments that my body needed to get to speed. On top of that, my settlement was alot more than I was expecting. They are an extremely professional law firm. I’m glad I let them take my injury case.
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Sarah Walters
95 days ago
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Absolute best personal injury attorney I have ever had! They made my experience such a breeze! Arecka is the best! She’s friendly and kind and quick to respond! Will definitely be using them in the future!!